You should read through the manual and the readme file on the CD before contacting Activision Customer Support. Additionally, if you have internet access, check out our Top Solutions and/or search our troubleshooting database at: http://www.activision.com/support.

Please ensure that your computer system meets the minimum system requirements that are listed on the bottom of the box. Our Customer Support representatives will not be able to help customers whose computers do not meet the requirements. So that we can better help you, please have the following information ready:

-         Complete product title (include version number)
-         Exact error message reported (if any) and a brief description of the problem
-         Your computer’s processor type and speed (e.g. Pentium 200 MHz)
-         Amount of RAM
-         Make and model of your video and sound cards (e.g. Diamond Viper V770, Creative Sound Blaster Live Platinum)
-         Make and model of your CD-ROM or DVD-ROM drive (e.g. Samsung SC-140)
-         Operating system

NOTE: Please do not contact Customer Support for hints/ codes/ cheats; only technical issues.

NOTE: Internet/ e-mail support is handled in English only.

Our support section of the web has the most up-to-date information available including patches that can be downloaded free-of-charge. We update the support pages daily so please check here first for solutions. By selecting the game you are inquiring about you can view the Top Solutions for the game to date. If you don’t find your question/solution there try using the Search.

NOTE: You must be at least the age of 13 years old in order for us to assist you when contacting Customer Support.

 support@activision.com

The best way for you to help us aid you is through the use of the E-Mail Support Request Form. Simply click on the E-Mail link from our Support section of our website. You can also e-mail us directly at the above e-mail address. Please ensure that you include all of the bulleted information asked above for the computer you are running the program from when e-mailing to the above address. A response may take anywhere from 24-72 hours depending on the volume of messages we receive and the nature of your problem. During the first few weeks of a game release and during holiday seasons the response time may take a little longer.

NOTE: The multiplayer components of Activision games are handled only through internet/ e-mail.

Phone:

(310) 255-2050

You can call our 24-hour voice-mail system for answers to our most frequently asked questions at the above number. Contact a Customer Support representative at the same number between the hours of 9:00 am and 5:00 pm (Pacific Time), Monday through Friday, except holidays. When calling please make sure you are in front of your computer with the power on and have all the necessary information as listed above at hand.

Please do not send any game returns directly to Activision. It is our policy that game returns must be dealt with by the retailer or online site where you purchased the product.

In Australia, please call 1 902 263 555. Calls are charged at $1.98 + GST per minute.

In the U.K., please call  + 44 (0) 870 2412148, between 8:00 a.m. - 7:00 p.m. (UK time).

For Technical Support and Customer Service in areas not listed, please contact your local distributor or Activision online.
(Please note that online support is available in English only.)

Release Note: For the latest Customer Support in your country or territory, click http://www.activision.com/support/contact.html